ALL THE "A"s FOR YOUR FREQUENTLY ASKED "Q"s
Concerning Brand & Web Design Services
How do I know if we're a good match?
If you value visual strategy and good design, we’re probably a good match. If you’re in a creative field or obsessive about quality, we’re probably a better match. If you can’t stop talking about what you do and your vision, we’re probably a great match. You can also see my Portfolio here.
Can we work together if I don't know exactly what I need?
Good design will help tighten the gap between where your business is and where it’s going. So if you know where you want to be, I will be able to recommend what you’ll need after assessing where you are and who your aspirational peers are. We’ll talk through this together during our consultation call.
Do you offer payment plans for your services?
I offer payment plans on a case by case basis. Currently a deposit of half of the total of your services is required to hold your place on the calendar. The remaining payment is due prior to your project’s projected completion date. No files will be sent or website launched until you have paid in full.
What do you need from me to begin?
Nothing is needed to reach out for a consultation call! After that call, I’ll be able to let you know exactly what is needed for your project and when we'll need it ready by. I know these are big, business growth projects, so I always do my best to offer help and resources to you!
Do you offer copywriting, brand photography, or SEO?
I do not because you definitely want someone who is an expert in each of those! I am happy to recommend incredible creatives, who offer unparalleled copywriting, brand photography, and SEO optimization. If you need these services, I’m happy to send over recommendations after our consultation call.
How soon can we begin?
I am usually booked out a 6-8 weeks. During our consultation call, I can give you a quote and an exact start date for your project.
Occasionally, I have a spot that will open up last minute, so if you're in a time crunch it never hurts to ask!
I don't need a new website, just website help. Is that something you do?
Yes! I totally get that a website problem can be stressful and needs a quick fix. I offer hourly website design services for exactly that reason.
Just fill out my contact form and I'll be in touch!
Do you work with new businesses?
Absolutely. Whether you're just starting and feel like you've jumped into the deep end or you've been around the block and are ready to make some big strategy moves, I'm here for you.
Concerning Showit Website Templates
Do you offer payment plans for website templates?
Yes, I do offer payment plans for website templates. Whether you purchase in full at checkout or choose a payment plan, you'll receive your template download immediately.
Please note that paying in full at checkout gets you the lowest cost for the template.
Can you customize the template I purchase from your shop?
I would love to! My Showit template customization service is not included in the price of the template however.
You can see the price and details for Website Template Customization here.
Will I be able to customize the template myself?
That was my goal in designing these templates. I was a DIY business owner for years, so I totally get it.
Every template includes a link to avide o that walks through the template, plus you'll have access to my Showit tutorials and the incredible service team at Showit.
Do you offer refunds if I change my mind later?
Because this is a digital product, I do not offer any refunds or exchanges.
You can read the full Refund and Purchasing Policy here.
Who are The Happy Ginger Co. templates for?
My templates are designed primarily for creative entrepreneurs and small businesses, including authors, artists, designers, interior designers, wedding professionals, bakers, copywriters, marketers, and other businesses with a strong visual point of view.
Why choose a Showit template instead of a custom website?
A template gives you a professionally designed starting point without the cost or timeline of building an entirely custom website.
If you want something completely unique or need more strategic help, I also offer custom website and brand design and template customization services.
What happens after I purchase a template?
Immediately after purchasing, you'll receive the information you need to install your template in your Showit account.
From there, you can customize your colors, fonts, imagery, copy, links, and layouts and begin turning the template into your website.
How do I install my Showit template?
Your purchase includes instructions for using the Showit Share Key to install the template into your Showit account.
The process is designed to be straightforward, and you'll also have access to tutorial resources to help you customize your new website.
Do I need a Showit subscription?
Yes. The Happy Ginger Co. templates are designed exclusively for Showit, so you'll need an active Showit subscription to use one.
You can get 30 days free when you sign up by using this affiliate link.
Can I use my existing domain?
Yes. You can connect an existing domain to your Showit website. You do not need to purchase a brand-new domain simply because you're moving to Showit.
What if I get stuck customizing my template?
Every template includes a walkthrough tutorial, and you'll also have access to The Happy Ginger Co.'s Showit tutorial library. Showit's support team is another excellent resource for platform-specific questions.
If you'd rather have a professional handle the customization, I also offer a website template customization service.
How many pages come with a template?
Each template includes 15+ pages, although the exact pages vary slightly depending on the template.
Most include core pages such as Home, About, Services or Offerings, Contact, FAQs, blog layouts, and additional pages designed for the specific type of business the template serves.
Can I add more pages later?
Absolutely.
You can duplicate sections and pages in Showit, so your website can grow with your business.
Do the templates include mobile-responsive design?
Yes. The templates are designed with responsive layouts so your website can work across desktop and mobile devices.
Do the templates include blog pages?
Yes. The templates include layouts for WordPress-powered blogging through Showit, although the exact blog page structure varies by template.
Is Showit good for SEO?
Yes. Showit provides tools for foundational SEO elements such as page titles, meta descriptions, URLs, indexing settings, headings, and image alt text.
Your actual search performance depends on much more than the platform, including your content strategy, search intent, technical setup, links, and overall site authority.
Can I use a template for a business that isn't shown in the demo?
Yes. The content and imagery in the demo are there to show you how the template can work. You can replace them with your own content and adapt the template to your business.
Some templates are especially well suited to certain industries, so I recommend choosing the one whose structure and visual personality are closest to what you need.
Do you have Showit templates specifically for authors?
Yes. The Happy Ginger Co. has a dedicated collection of Showit author website templates: Beatrice Hartwell, Birdie McBraeden, and Azalea Alcott.
Each is designed around the needs of an author platform, with pages for books, book information, events, press, media, newsletters, blogging, and more.
How do I know whether a template or custom website is right for me?
A template is a great choice if you want a professionally designed starting point, have a relatively clear idea of what you need, and are comfortable customizing the site yourself.
Custom design is a better fit if your business has more complex needs, you want a completely unique brand experience, or you'd rather have a designer handle the strategy and implementation
Still Have Questions?
If you couldn't find the answer you're looking for, get in touch.
I'm happy to help you figure out what makes the most sense for your business and your next big growth moment.